Closing Deadline: November 27, 2026 · Published: October 29, 2026
Framework agreement for an AI telephone switchboard: it answers inbound calls, recognises the request in natural language, gives standard information, routes to the right department, takes messages and callbacks, and always hands over to a human; appointment booking in a later stage. Integrates with existing telephony and the ERP/calendars. Project language German; includes operation and support.
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